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royalmailHere in the UK there is currently a postal strike, which in some cases is delaying customer orders. If you are looking to ensure you don’t get delays, we recommend that you pay for the extra delivery service that most retailers will have as an option. Such services are delivered to you by courier, avoiding the Royal Mail. Even with the extra delivery costs, prices online beat that of the retail high street shops by far – so buying online with upgraded delivery is still the cheapest option.

Amazon seem to be doing a great job of combating the situation, they are hiring more staff to ensure minimal impact, and I can personally recommend their Express Delivery service. Here’s what they have to say about the situation:

“Many customers will be aware that the Communications Workers Union has announced strikes for Royal Mail personnel during the period October 22nd to October 23rd 2009.

Amazon.co.uk is working hard to minimise the impact on customers during this period, adding staff at our fulfilment centres to process customer orders quickly and working with a number of carriers to secure alternative delivery arrangements.

Express Delivery orders are unaffected, with guaranteed next-business-day delivery by 1pm for orders placed before the daily Express deadline. Amazon.co.uk have arranged to double available capacity to accommodate customers who choose this option. Amazon Prime orders and First Class orders are also unaffected.

Some Super Saver Delivery orders could take 1-2 days longer than usual to be delivered.

No delay is expected to International Priority Express orders. Most International Air Mail orders will be delivered within a normal timeframe, although a small number may experience short delays.

Please note that while we have updated the Estimated Delivery Dates provided after you place your order with Amazon.co.uk, to reflect our current best estimate of the impact of the Royal Mail strike on delivery times, some deliveries may be delivered after the Estimated Delivery Date given.”

Big thumbs up to Amazon for keeping us informed, and for their efforts in defending their customers during this postal strike. Let’s hope other retailers are doing the same.

Related Links:
Amazon Take On The Postal Strike Situation
Keep an Eye on the BBC’s Postal Strike Coverage

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